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Privacy Policy


WHOLESOME DIRECT Privacy Policy

This Privacy Policy governs the manner in which Wholesome Direct Inc collects, uses, maintains and discloses information collected from users (each, a "User") of the wholesomedirect.com website and through email, text and other electronic messaging between you and this Website ("Site"). This Privacy Policy applies to the Site and all products and services offered by Wholesome Direct Inc.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with the practices described in this Privacy Policy, you can choose not to use our Site. By accessing or using this Site, you are accepting the practices described in this Privacy Policy. This policy may change periodically, and your continued use of this Site after changes are made is deemed to be acceptance of those changes, so please check the policy periodically for updates.

INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT:

Personally identifiable information (“PII”)
PII includes any information that identifies you as a person.

We may collect PII from you in a variety of ways, including, but not limited to, when you visit our Site, register on our Site, place an order, fill out a form, respond to a survey, subscribe to the newsletter and in connection with other activities, services, features and/or resources we make available on our Site. You may be asked, to provide your name, email address, mailing address, phone number, and/or credit card information, as appropriate in the context of your interaction with the Site..

We will only collect PII from you if you voluntarily submit such information to our Site. You can always refuse to supply PII, however doing so may prevent you from engaging in certain Site-related activities.

Non-personally-Identifiable Information (“Non-PII”) or Aggregate Information

When you access or interact with our Site, we may also automatically collect Non-PII We may obtain Non-PII either separately or together with your PII as detailed above. Non-PII may include the browser name, the type of computer, IP host address, web pages viewed, browser type, referring website, usage, browsing habits and other technical information about users of the Site.. We may also collect demographic information, such as user location, and the number of users in a certain State or geographic area. Such information is collected in a manner that does not identify any one individual.

Use of Web browser cookies and similar technologies

Our Site may use "cookies" or “web beacons” to enhance your experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about your activity on the site .We may use cookies to customize your visit to our Site. You may set your web browser to block cookies, or to alert you when cookies are being sent. If you block the cookies, some parts of the Site may not function properly for your use.

How we use collected information

Wholesome Direct Inc. collects and uses your PII and Non-PII for the following purposes:

  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To complete a transaction or service requested by you
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To administer a contest, promotion, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails
  • To alert you to special offers
    The email address you provide for order processing, will only be used to send information and updates pertaining to your order. It may also be used to respond to your inquiries, and/or other requests or questions. If you decide to opt-in to our mailing list, you may receive emails that may include company news, updates, related product or service information, etc. If at any time you wish to unsubscribe from these communications, we include detailed unsubscribe instructions at the bottom of each email, or you may contact us via our Site.. We will process your unsubscribe request within a reasonable time after receipt.
  • Legal Reasons
    Our Site may disclose both PII and Non-PII if necessary to comply with any applicable statutes, regulations, legal processes, or enforceable governmental requests.

How we protect your information

We have adopted reasonable data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

However, we cannot guarantee that your personally identifiable information will be completely free from unauthorized access by third parties such as hackers and your use of our Site demonstrates your assumption of this risk. 

Third party websites

As a convenience to you, you may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Children’s Privacy:

We have no intention of collecting personal information from children under the age of 13. If we become aware that personal information from a child under 13 has been collected without such child’s parent or guardian’s consent, we will use all reasonable efforts to delete such information from our database.

Changes to this Privacy Policy

Wholesome Direct Inc. has the discretion to update, change, modify, add, and/or remove portions of this Privacy Policy at any time. In the event of any changes to this Privacy Policy, we will post a notification on the main page of our Site, and we will update the “last updated” date at the bottom of this page,. We encourage all Users to frequently check this page for any updates in order stay informed about practices regarding the collection, use, disclosure, and protection of PII and Non-PII we collect. By accessing and using our Site, you acknowledge and agree that it is your responsibility to periodically review this Privacy Policy and stay informed of any updates made to this policy.

Your acceptance of these terms

By accessing and/or using our Site, you signify your acceptance of the practices described in this Privacy Policy and in the terms of service. If you do not agree to the practices described in this Privacy Policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be treated as your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of our Site, or your dealings with our Site, please contact us at info@wholesomedirect.com